COVID-19 – important information

COVID-19 – important information

All Council’s facilities have now reopened with COVID-19 Safety Plans in place. All facilities provide advice to visitors upon entry about relevant social distancing guidelines and other visitor requirements.

Given the global situation with COVID-19, Richmond Valley Council is taking measured precautions to ensure staff and the community are kept safe, closely following any advice provided by the Federal and State health authorities.

Library branches and visitor information centres reopened with COVID-safe management plans on Monday 1 June

All public libraries in NSW reopened on Monday 1 June. Richmond Upper Clarence Regional Library branches are open as per their normal opening hours. On the recommendation of the NSW Government high risk groups, including people aged over 70, are encouraged to visit the library during the first hour of opening. Strict social distancing is enforced, and people are asked to limit the time they spend in the library. Hand sanitiser is available at the entrance and throughout the library.

The Richmond Valley’s three visitor information centres in Casino, Evans Head and Woodburn also reopened on Monday June 1.

As of May 15 Council reopened playgrounds, outdoor gyms, and the Evans Head swimming pool.

  • Outdoor gyms, playgrounds, picnic tables and barbecues.
  • The Evans Head swimming pool.

Waste facilities have also returned to business-as-usual operations

  • The Nammoona Waste and Resource Recovery Facility in Casino commenced normal operations from Monday 18 May.
  • The Nammoona Tip Shop reopened on Wednesday 20 May.
  • The Evans Head Transfer Station commenced normal operations from Wednesday 20 May.
  • Restrictions on gatherings and social distancing will still apply and customers are asked to follow the directions of staff.

Richmond Valley Council’s customer service centres, saleyards, treatment plants and animal shelter are also open for business and have remained open throughout the COVID-19 restrictions period.

Due to the social distancing restrictions, only essential staff, agents and registered buyers are permitted entry to the NRLX. Please visit for more details.

Information for Households

Information for Businesses 

The Australian Government is rolling out comprehensive targeted assistance to support small and medium sized businesses in response to the pandemic.

  • Call the hotline on 13 28 46 to speak with a specialist adviser about what support is available. Open seven days a week from 7am-11pm AEST.
    For more information visit

Protecting against COVID-19

According to NSW Health, the best way to protect yourself is the same as you would against any respiratory infection. Practice good hygiene by:

  • Making sure to clean your hands thoroughly for at least 20 seconds with soap and water, or an alcohol-based hand rub
  • Cover your nose and mouth when coughing and sneezing with tissue or a flexed elbow
  • Avoid close contact with anyone with cold or flu-like symptoms.
  • Make sure you stay home if you are sick.

Mental Health Support

Support is available right now for anyone struggling with their mental health. MindSpot is a free online mental health clinic provided by the Australian Government for adults who are experiencing difficulties with anxiety, stress, depression, and low mood.

  • Web:
  • Phone: 18 61 44 34
  • Need urgent 24/7 support? Call Lifeline on 13 11 14.

A comprehensive list of free mental health options is available here: COVID-19-Factsheet-ManagingYourMentalHealth

External Links

Please visit the NSW Health website for more guidelines on social distancing and health safety:

The Australian Government Department of Health also contains essential information on current restrictions and safety guidelines:

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