Click here to view our current brochure on our road network and plans brochure.
Richmond Valley Council continues to make significant investments in maintaining, restoring and improving our road network, with a roads budget of approximately $59 million in 2025/26. This funding supports the ongoing maintenance of more than 1,084 kilometres of roads across the Richmond Valley, including sealed and unsealed roads, stormwater infrastructure and flood recovery works.
Major projects planned this year include disaster recovery works, stormwater renewals, the reconstruction of Stratheden Road, improvements to Broadwater-Evans Head Road, rural and urban reseal programs, and a range of kerb, gutter and footpath projects across the local government area.
Council’s road crews continue to undertake essential maintenance activities, including pothole repairs, heavy patching, grading of unsealed roads and stormwater asset renewals. These works help improve road safety, extend asset life and ensure our transport network remains resilient and accessible for residents, businesses and visitors.
Following recent natural disasters, Council is also progressing a significant recovery program focused on restoring damaged infrastructure and improving the long-term resilience of the road network. This includes works in the Bungawalbin catchment and across other impacted areas of the Richmond Valley.
Council appreciates the community’s patience while these important works are undertaken and remains committed to delivering a safe, reliable and sustainable road network for the future.
Live road information
Live Traffic NSW now displays local road information from Council’s data feeds. The Live Traffic NSW system is designed to support the high traffic load during extreme weather events. This will ensure the system will continue to run smoothly during emergencies.
Report an incident
Richmond Valley Council maintains 1200 kilometres of road network within our local government area. We undertake regular inspections of our road network, including assessing damaged areas to prioritise repair work.
If no incident has occurred and you would like to report a pothole, please complete the Request Action section on the homepage of this website, or phone our 24-hour hotline 6660 0300.
Should you wish to make a claim, Council must establish an injury, loss or damage was caused as a result of our negligence prior to us paying compensation.
When dealing with claims, Council has certain protections from liability under the NSW Civil Liability Act 2002. Accordingly, Council may not be liable for damages arising from potholes and other hazards unless Council was aware of the risk and acted negligently by not addressing the issue.
We recommend you seek professional legal advice if you are unsure whether you can claim for your loss or damage.
Richmond Valley Council is sympathetic to people incurring an injury or sustaining a loss. However, before we consider payment of compensation, proof supporting your allegation is required that the loss or damage claimed has been caused by negligence on our part and/or our employees or agents.
For a claim to be considered, evidence must be provided to us for consideration. The onus lies on the claimant to provide sufficient evidence or proof to substantiate your claim.
Completion and acceptance of your incident report form does not represent an admission of liability or a waiver of rights on the part of Council. We will investigate the circumstances surrounding the incident to establish whether or not we have any legal liability. Your claim will be subject to investigation and assessed on its merits.
The process of investigation and determination can take up to six weeks. Sometimes there are delays in obtaining information which is beyond our control, such as information required from third parties, contractors or witnesses. We endeavour to respond to claims as quickly as possible, however, claims brought in negligence are often complicated, and we ask for your patience and cooperation during this time.
Please use this Incident Report Form to lodge a claim.