Your Privacy

Your Privacy

The NSW Privacy Commission protects and promotes your privacy rights specifically when dealing with NSW public sector agencies, health service providers, or organisations holding health information. The Privacy Commissioner’s role is to make sure that privacy laws and principles are abided by and assist you with resolving complaints. The Privacy Commissioner also has broader powers to investigate and research privacy issues.

The laws below are overseen by the Information and Privacy Commission NSW (IPC) and help protect your rights to privacy in NSW.

Privacy principles

There are 12 Information Protection Principles (IPPs) and 15 Health Information Principles (HPPs) that set out the legal requirements that NSW public sector agencies (and private sector health organisations and organisations holding health information for HPPs) must abide. These are set out in the following fact sheets:

There are also regulations, statutory guidelines, codes of practice and directions which also apply. Further information can be found under Applying the law.

Who has to abide by these laws?

The PPIP Act and IPPs apply to NSW public sector agencies including government departments, local councils and universities.

The HRIP Act and HPPs apply to NSW public sector agencies including government departments, local councils and universities, public and private sector health organisations, health service providers and large businesses that store health information.

How do I contact Council to submit a request or application?


Right to Information Officer
Phone: (02) 6660 0300

Where can I access further information about right to information?

Go to:
Mail: GPO Box 701, Sydney NSW 2001
Visit: Level 11, 1 Castlereagh Street, Sydney NSW 2000
Call: 1800 472 679 between 9 am to 5 pm, Monday to Friday (excluding public holidays)

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